Frequently Asked Questions
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Do I need prior experience?
No. Our Beginner track starts with fundamentals (exposure, composition, editing workflow) and builds toward real-world assignments with step-by-step feedback.
Is there a certificate?
Yes. After successful completion and a portfolio review, you receive a digital certificate. You can also request a verification link for employers or clients.
How long do I keep access?
You get ongoing access to course materials and most updates. If a course is replaced, we provide a migration path so you’re not left behind.
What is the refund policy?
We offer a clear, time-bound refund window based on when you purchased and how much content you’ve consumed. Please check your Terms for the exact timeline and eligibility.
Can I learn at my own pace?
Yes. Lessons are self-paced. If your cohort includes live sessions, recordings are available so you can keep moving without falling behind.
What kind of support do I get?
You get structured critique on assignments, guidance on sequencing and captioning, and help troubleshooting field constraints (permissions, safety, low light).
Do I need a specific camera?
A DSLR/mirrorless camera is ideal, but you can start with a capable phone. We emphasize story, timing, and ethical approach—gear comes second.
Can I get an invoice for my company?
Yes. Submit your billing details in the form below and we’ll send an invoice and payment instructions to your email.
Still can’t find it?
Ask your question and we’ll reply within 1–2 business days.